We always rent from Beverly Serral and cannot say enough nice things. She always has a quality product and service is always great if you need something or have an inquiry. Homes are always impeccable. Her company, staff and homes are highly recommended.
- Anonymous from Indianapolis, Posted: 05/14/2019
We had a great vacation at 5 Wildwood Road! Not only was the home comfortable, but it was convenient to all Sea Pines amenities (the Beach Club, the community pool, Harbortown, etc...). The Beverly Serral team thought of everything from hand soaps in the bathrooms to beach/pool toys for the kids. When we contacted management regarding old patio chairs, 4 new ones showed up the same day! The house was extremely well maintained and you could not even tell that it was "pet friendly". We love Sea Pines and will be renting from Beverly Serral again.
- Anonymous from Rockville, Posted: 08/20/2018
Great vacation rental. VERY clean and well appointed. When looking for a rental in Hilton Head I would always select a Beverly Serral prperty.
- Anonymous from Bristol, Posted: 03/17/2016
Thanks Jack-- we are soooo glad you found us-- it's a match! See you soon-- Beverly
- Beverly Serral Properties staff, Posted:
We enjoyed the house and had a wonderful time. The one complaint was about the parking with the neighbor across the street. We were not in the house 3 minutes and she came over to ask if our car was going to stay where it was. I told we had just arrived and would be moving it after we unpacked. Their yard directly across for the driveway was used for their parking which made getting out in an SUV difficult. The driveway where it meets the sidewalk has a slight slope to conncet the two there is enough of an edge that I twisted my ankle and another cut their toe. This should be leveled. The house and furnishings were very nice and well kept. Floors and mats were in good condition.
- Nancy F. from Cincinnati, Posted: 04/24/2017
Our summer vacation home had all the amenities for an excellent stay! Conveniently located, it was a quick bike ride to the beach or the pool, and also has a fabulous clean and spacious kitchen for dining/entertaining!
- Cindy and Matt L. from Frankfort, Posted: 08/21/2024
Fantastic vacation in a beautiful home. Well appointed with anything you could ask for and perfectly situated on the Sea Pines Plantation.
- Edward and Laura S. from Cincinnati, Posted: 08/20/2015
Excellent except for the weather. Wish it was a bit warmer but hey we didn't have to shovel snow or scrape ice.
- Paul and HughAnne N. from Ancaster, Posted: 03/02/2015
This house is well furnished and appointed and very well maintained. IF anything goes wrong Beverly and her team are on it and have it resolved so quickly. It makes me wish I had the Signature team to look after my real home. Thanks Beverly for ordering the fantastic weather in February.
- Paul and HughAnne N. from Ancaster, Posted: 03/05/2018
This was our 3rd time renting from Beverly, and we have always been pleased with the service and quality of the homes. This is the 3rd different home we have stayed at, and we liked the single level living and open floor plan. We really like the Greenwood Forest neighborhood and love Sea Pines.
- Chris W. from Carmel, Posted: 04/29/2015
This rental was perfect for our multi-family getaway! Each bedroom has an en suite bathroom for privacy while the combined great room and kitchen provide a chance to gather together. The attached garage was an added bonus to dry off the dogs during a two-and-a-half day, torrential rain storm.
- Paul and Andi H. from Louisville, Posted: 01/05/2020
Outstanding as always.
- Walt and Robin G. from Hickory, Posted: 09/06/2018
My wife and I were in Hilton Head and needed a rental for a week. We have used Beverly's agency previously and were so pleased with her rentals we gave her a just so happened there was a rental available for the time frame we needed. Again the rental property was accurately described, spotlessly clean and well-maintained. As in the past, Beverly went out of her way to make sure our stay would be one to remember. I would highly recommend Beverly Serral Signature rentals to anyone who is interested in a rental that will be well maintained, spotlessly clean and managed in a very professional manner.
- Charles and Beverly B. from Hermitage, Posted: 11/03/2014
You can't go wrong with a Beverly Serral Signature Rental! This was our second rental from Beverly Serral, and it is everything the property description says it is. If you are tired of walking into vacation rentals thinking you made a huge mistake (like we were), try renting from Beverly Serral. This property is very clean, well-maintained, beautifully decorated with quality materials, and well stocked. We felt right at home the minute we stepped in. Having just lost a wonderful dog to old age, we were looking for comfort, pampering, and relaxation. This home delivered. Try the wonderful spa tub in the master bath. This home is also in a great peaceful location, but it is close to everything Sea Pines offers. We are very active and love the beach. The beach is only a quick 10-minute bike ride away. The Beach Club is a 15-minute bike ride away...definitely worth the extra 5 minutes. We highly recommend this rental and all Beverly Serral Signature Rentals.
- Trisha and Donny W. from Evans, Posted: 08/20/2015
Trisha-- wow, we are so humbled and appreciative of your kind words. I have had your exact yucky experience at other rental homes, and this was frankly my impetus for creating our Signature concept. I am sooooo happy that you felt at home and comfortable. We very much hope to welcome you again! Beverly
- Beverly Serral Properties staff, Posted:
The home was very clean and comfortable. The location is excellent.
- Anonymous from Zionsville, Posted: 05/16/2015
We are always impressed by the little touches and things we don't have to worry about thanks to Beverly Serral. The place was more than well stocked and not just with coffee filters but towels - beach towels - day of arrival snacks ... great informational booklet of what is close.
- Claudine I. from Waxhaw, Posted: 09/07/2016
Thank you, Imler family-- we are always happy to welcome you back. With snacks. :) Beverly
- Beverly Serral Properties staff, Posted:
The home is obviously very nice, but for the first time we are disappointed with our stay. The kitchen was a huge disappointment. Because we were staying during Christmas we planned to cook and spent a lot of money on special foods. The oven scorched everything - the top and bottom heating elements were not functioning properly, even when we tried to reduce temps. The cook top was just as bad. The front left heating area especially took forever to heat up and then over heated. The coffee pot was not working correctly. When you put in 10 cups, 8 brewed and then the brew function would start up again after 10 or 15 minutes. Also, I've never stayed in a home that restricted the use of the kitchen pantry - it was pad-locked and we only had one cabinet to store things in - we had food and snacks on the counters and the bar area. We really missed having access to the pantry. I don't mind paying top dollar for a nicer home, but I do mind when we don't have full access to what we payed for, and this was not a fully operational kithcen!
- Susan and Rodney S. from Bullard, Posted: 01/02/2017
Susan-- I am soooo disappointed that you did not give us the opportunity to alleviate any of these issues during your stay. You never alerted us there were any! (Until we read this review, that is. Sigh.) I am so very sorry that your stay was anything less than stellar, as these were easy problems to fix. We have 24 hour concierge service for our guests as you know-- which makes your review so upsetting to me. Now that we do know, the cooktop and oven are being replaced immediately. The coffee maker: new one. Done. As for the pantry-- this house has lots of open cabinetry for food, as well as open shelving in the bar. We have never had a request for a pantry at this property (which here is a actually a closet). Again, if you had only called, we could have saved Christmas-- or the dinner, at least! My sincere apologies. Beverly
- Beverly Serral Properties staff, Posted:
We loved the house we stayed in. We were very impressed with how well everything was taken care of. We will Definitely be back. Beverly Serral properties are well worth the money and they have everything you need to have a wonderful vacation.
- Disty A. from Pickerington , Posted: 08/01/2016
We had an amazing time and really loved our stay at this home. It was very clean, well equipped and comfortable. The location was great and the beach chairs and umbrellas were such a nice convenience.
- Christine and Jonathan K. from Atlanta, Posted: 08/09/2020
Great
- Bill and Tucker G. from Atlanta, Posted: 02/10/2021
Very happy with our experience. Rental included everything needed for our stay including a welcome basket with snacks. Biggest plus was the included beach towels, beach chairs, beach toys and umbrellas. We will definitely rent through BESTNEST in the future!
- Anonymous from North Augusta, Posted: 06/22/2022
Rental that feels like a home
- Lorraine and Brad B. from Charlotte, Posted: 07/31/2018
We had a much needed trip over New Year's to Sea Pines. The house was beautiful and well furnished. What a great place to bring in the new year. We were glad to see that Sea Pines has been remodeling & upgrading some of the key areas. This was our first visit to a Beverly Serral property & can strongly recommend 5 Wildwood Road. Her attention to detail really shows without "too many rules". Count us very satisfied.
- Lana and Kevin R. from Columbus, Posted: 01/05/2015
We had a very nice, relaxing stay in Sea Pines.
- Michael and Gail C. from Alpharetta, Posted: 11/09/2021
House had a good layout and felt spacious. Overall was clean but could use a few updates. Had an issue on day two when the fridge stopped cooling. Beverly provided a cooler with ice so we didn't lose all our food. She sent over a device repair tech who found the fan on the fridge stopped running. Helped the technician vacuum out cooling rack under the unit. It was full of dust and lint which made the unit overheat.
- Anonymous from Grayson, Posted: 09/08/2021
This is the second time we stayed at 5 Wildwood Road. It was perfect in every way. Very clean and well stocked. The house size and function was perfect for us. The property overall throughout Seapines was great and the only evidence of the previous storms from our last visit prior to Mathew was a deep trimming of the vegetation and tree canopy.
- Glen and Ann B. from Kings Park, Posted: 10/04/2017
We stayed for a long winter weekend in this beautiful quiet house. Everything was perfect. The house was very cozy and clean. The area is just breathtaking. You can ride a bike, you can walk in the woods and breath fresh forest air. You can. take a ride to the beach and enjoy your walk. on the long beautiful beach. We definitely will be back.
- John and Alisa (Prudkaia) K. from Hallendale, Posted: 02/03/2021
Relaxing and enjoyable. The weather this year has been spectacular and the rental experience here has always been great.
- Paul and HughAnne N. from Ancaster, Posted: 02/27/2017
From the moment our rental was confirmed, we were beyond pleased. Communication was amazing. Little touches were beyond expectations. Cleanliness was perfect.
Toys, beach towels, and a gift basket... we loved everything. The home was beautiful, location great and just everything was perfect. Not one complaint.
- Kristi and Jeremy S. from Becker, Posted: 10/25/2020
What a wonderful vacation! The house was just as described and we enjoyed every minute of it! We were even surprised by a few goodies when we arrived and communication pre-vacation and during was excellent. We will definitely be back!
- Anonymous from Oakton, Posted: 05/21/2018
The house at 5 Wildwood Road was perfect. As always, clean was an understatement. Everything was in working order and appeared as good as new. The kitchen had everything your can ask for making cooking full meals a joy. The back patio was perfect for our two dogs. We were able to connect an XPen to the bottom of the patio giving the pups a place to go with minimal when it was too late or early for a walk. The bathrooms were really nice especially the master suite. All we needed were ourselves, clothing and food. All else was provided for.
We plan on visiting again next year and would consider this house again or for fun try another one of their properties. This was our third property with Beverly and counting.
- Glen and Ann B. from Kings Park, Posted: 09/23/2015
This was our forth year at 5 Wildwood and we love it. This house is VERY well maintained and spotless. This year the whole house has been painted and there is new carpet in all threes bedrooms. The kitchen has been updated with a new wall oven and cooktop. The proximity to the beach is a great feature of this house. Beverly and her staff are ready to assist you with any issues. We had a guest lock herself out of her bedroom one Sunday morning and Beverly was over within half an hour to save the day. We have already booked for next year.
- Paul and HughAnne N. from Ancaster, Posted: 03/12/2017
We enjoyed our stay and were overwhelmed at the professionalism of Beverly and her associates. All communication was straight forward, timely and accurate. When minor issues did occur they were addressed immediately.
Over overall experience was "five star" and I would highly recommend Beverly's company and its services to anyone seeking the best service when looking for a vacation rental.
- Marvin and Susan H. from Downers Grove, Posted: 07/23/2015
I cannot stress enough the thoughtfulness that is put into the amenities of the Beverly Serral rentals. There was nothing left to chance. The house was beautiful, extremely clean and comfortable. The kitchen was fully stocked with every imaginable cooking utensil, spices, plastic wrap, and more. We had an amazing family Thanksgiving on the island. Even my two small dogs enjoyed themselves. Speaking of pets, you would never know there had ever been any animals in the house previously. The neighborhood is hidden away from traffic yet very convenient to restaurants, shopping, grocery stores, etc. It was perfect for long quiet walks. Also the house is just a short drive to the Sea Pines beach club. Overall a fantastic experience - we will definitely return.....
- Vicki C. from Charlotte, Posted: 12/03/2014
The home was wonderful in every way. You would be hard pressed to find anything to complain about. The house was spotless and well appointed with anything you could possibly need. The property management team is first class and went above and beyond to accommodate our needs.
- Anonymous from South Charleston, Posted: 09/03/2021
From the moment we arrived we loved 5 wildwood Road. Spacious and cleaned and artfully decorated. The beds were so luxurious and comfortable. The kitchen has more useful appliances than I’ve ever had.
- Mary W. from Columbia, Posted: 05/04/2022
Thank you for being so accommodating as we needed an early check in. The property was so clean, well appointed (easily to access beach) and centrally located. We look forward to renting again in the future.
- Anonymous from Doylestown, Posted: 05/26/2020
Clean, well decorated, comfortable and centrally located to all we needed on the Island. I love a busy day on vacation outdoors but coming home to a clean, quiet, comfortable house makes it all complete. This house was exactly that.
- Anna M. from Guilford, Posted: 04/17/2021
My husband, two kids (3 & 1) and my in-laws had a wonderful stay at 5 Wildwood. The house was everything we wanted w/ an open kitchen and bathrooms for each bedroom. It was really nice to be able to cook and hang w/ everyone in the same room and not feel crowded, or worry about babies falling down stairs etc... The house was clean and well equipped in all ways. Unfortunate for us our car broke down when we were running to the grocery and I didn't know what to do so I called the 'Contact Us' phone number in the Beverly Serral App and Beverly answered and told me exactly where to go to have my car looked at. It was a relief and we got everything squared away in an afternoon. We felt cared for. Thank you thank you thank you!!!
- Julie and Sean R. from Canton, Posted: 04/05/2017
This home was beautifully furnished and well laid-it. The furniture was very attractive and comfortable. Great attention to detail. It was extremely clean and we were provided with everything we needed. We loved our stay and Beverly and her associates made it a very positive experience. We definitely plan o. Returning.
- Edy and Steve S. from Cross Village, Posted: 03/23/2020
A home away from home. We have stayed here every Jan & Feb since 2014. Always a wonderful and relaxing experience.
- Paul and HughAnne N. from Ancaster, Posted: 02/02/2018
MSBR & Bath: Shower does not drain property
2nd BR: Tile missing in shower window
3rd BR: Door to BR sticks, needs hooks on back of door for clothes, Table & Lamp wobbly, Exhaust fan in bath does not wok
- Thomas N. from Davidson, Posted: 09/20/2021
We had a great stay at 5 Wildwood. The house was immaculately clean, beautifully decorated, well stocked and very comfortable. The welcome package was such a nice touch, and there were even treats for our dog! It was the first time we rented a Beverly Serral house, and we found the decor, attention to detail and overall cleanliness impressive.
- Ann and Michael S. from Westerly, Posted: 01/19/2024
The house was in perfect condition. And, the kitchen was well stocked with everything we needed to make Thanksgiving dinner. It was wonderful!
- Susie C. from Atlanta, Posted: 11/27/2017
Cleanest, most efficient property I have rented. Location centrally located to Harbor Town and Sea Pines Beach Club for easy bike and very walkable. Quiet, stable neighborhood. BESTNEST by Beverly Serral most professional property mgt team I have engaged with.
- Dan S. from Cary, Posted: 07/19/2021
This is a beautiful home that is tucked away in a quiet Sea Pines neighborhood away from traffic. It was well stocked with everything we needed including beach chairs and beach towels. The openness was wonderful to experience every morning with a hot cup of coffee! Everything was high quality and perfect. Beverly Serral’s properties are extremely well appointed and well run. Very professional!
- J Mark A. from Herndon, Posted: 05/29/2020
This property is a perfect vacation rental! The house has everything you need, down to trash bags, and paper towels. The beds are very comfortable, which I find hard to find in most rentals. We will 100% book this house again.
- Megan E. from mobile, Posted: 06/17/2022
We had a wonderful trip and truly loved this home! We traveled with 5 adults, a toddler, and two boxers and this home felt nice and spacious for all of us! The house was spotless, even smelled clean upon entering. We were a VERY last minute party as our initial rental with another company turned out to be a disaster. After sending out a few SOS messages to several companies, Beverly contacted us back right away and we were in the house in under 30 minutes! We were most impressed by the cleanliness of the house, considering we weren't expected guests!! It was clear that Beverly and her BESTNEST team takes pride in their work and the satisfaction of their customers. Aside from cleanliness, the house was fully stocked with bath towels, beach towels (for humans and dogs), beach chairs, skim/boogie boards, beach wagon, sand toys, DVDs, games, and everything you may want to cook a few meals! Beverly totally saved us from having a disastrous vacation with this perfect home!
Wonderful location in Sea Pines - able to bike, drive or walk to the beach. The beach was amazing - sunrises were enjoyed by us humans and dogs, as dogs can be on the beach until 10am and after 5pm. We also enjoyed biking around Sea Pines - enjoying the Salty Dog/South Beach area as well as Harbor Town.
- Megan W. from Worcester, Posted: 09/04/2019
Megan-- I am so glad that you found us and that we helped save your vacation. And than you for these kind words-- we look forward to seeing you all again! Beverly
- Beverly Serral Properties staff, Posted:
Perfect location and comfortable home! Great experience!
- Kari and Charles R. from Cornelius, Posted: 07/17/2020
Cool (outside) but warm and cozy inside. Our second winter at 5 Wildwood Rd and we're booked for 2016.
- Paul and HughAnne N. from Ancaster, Posted: 03/16/2015
The house was beautiful and with the special touches BESTNEST adds, it couldn't have been better. We were unhappy with our original rental through Seapines and Beverly helped get us into her rental that same day. It was a fantastic home!
- Anonymous from Budd Lake, Posted: 03/13/2020
We had an amazing week in Sea Pines and at 5 Wildwood Road. Everything..and I mean everything was provided! From beach chairs/toys to towels to all kitchen amenities. A wonderful place and we'll definitely be back.
- Jennifer and Jay M. from Mc Lean, Posted: 05/01/2017
Thank you Mallards! We look forward to your return! Beverly
- Beverly Serral Properties staff, Posted:
We rented this same home 2 years ago and had such a great time that we rented the same home again this year. Everything you can think of was in the house from beach gear to plenty of towels and all the comforts of home. We trust Beverly's properties and won't rent from anyone else!
- Judith and Peter F. from South Easton, Posted: 08/17/2015
Ok Franciosi family--- we are taking you at your word and we can't wait to welcome you again very soon! Beverly
- Beverly Serral Properties staff, Posted:
We had a wonderful stay at 5 Wildwood Rd, for our multi-generation family summer getaway and for attending a wedding in Sea Pines. Nothing was left unthought of, very comfortable and homey. We loved the upgrades to the kitchen and new flooring, beautiful. Our only wish for our next visit would to be closer to the beach, but this location is convenient to several restaurants and attractions, while feeling peaceful and secluded.
- Anonymous from Columbus, Posted: 06/27/2024
Thank you so much for your lovely review, Zachary! Your feedback means a lot to us, and we can't wait to have you back at a BESTNEST.
- Beverly Serral Properties staff, Posted:
As we have experienced in the past with your firm, everything was just as described. The place was very clean and well stocked with basic supplies. Location was great for us. We bring our 9 lb dog and enjoy being allowed to have him with us on these trips, yet your properties do not have any indications that would make you think a dog had been there before. We had one question this stay about access to the community tennis courts, called your office, left a message and we received an reply answer in 5 minutes. very professional.
- Michael and Lisa L. from Columbia, Posted: 07/04/2017
This is our third long term winter rental at 5 Wild Wood Rd. The house is spacious and tastefully furnished. We really like the layout with a full bathroom for each bedroom and the rooms are far apart for lots of privacy when we have guests. The house is well stocked right down to the laundry detergent, all you need buy is food. The kitchen is modern,well outfitted and open concept. Despite being dog friendly the house is spotless. We love the proximity to the beach and Greenwwod Forest is very quiet and peaceful. Beverly and her staff are very responsive to our needs. We will be back next year.
- Paul and HughAnne N. from Ancaster, Posted: 02/02/2016
Paul and Hugh Anne are like family and yep, we have them signed up for 2017!
- Beverly Serral Properties staff, Posted:
Had a great time! place was kept in great shape. Nice high ceilings. easy to pick up rental code .. very cordial rental experience
- R Steven S. from Allentown, Posted: 05/24/2021
This was our second time renting with Beverly Serral Signature Properties. They are superb! Updated property (granite, wood, appliances, etc.). Pet friendly but no sign of previous pets. Very clean! Very well stocked (garbage bags, hand soap, towels, beach towels, beach equipment in very good condition, etc.)Even the light switches were neatly labeled! Easy check-in/out procedures. Excellent staff!
- Anonymous from Sellersburg, Posted: 07/30/2018
This property was so beautiful and we enjoyed our stay so much. The kitchen was beautiful, the beds were comfortable, towels and beach chairs were provided. There is a trolly that drops you right at the beach which was a great spot for food, bathrooms etc. We also had access to a pool that was a short walk from the house. The home was set in a very peaceful, wooded neighborhood. We had a party of five and each had their own private bedroom/bathroom combo. Will be looking to stay here again, or another Beverly Serral property.
- Patti K. from Flower Mound, Posted: 06/06/2024
Thanks very much, Patti. We look forward to welcoming you back to a BESTNEST soon!
- Beverly Serral Properties staff, Posted:
This home was spacious and well-appointed for our family visit with adult children. Each bedroom has its own bathroom and the open-concept kitchen/great room area provided a wonderful area to hang out and play games after a day at the beach. There were two small downsides to the house: the open kitchen/great room echoed tremendously, making it difficult to hear conversation over the pitter-patter of our grandchild's games; and, the house sits on a very small hill so there were about five steps into the house from any entry point so the unpacking (and re-packing process) took a little longer than some other homes we've visited. Overall, a very good stay.
- Paul and Andi H. from Louisville, Posted: 01/02/2018
We have been renting in hh for the past few years. This was the nicest . The home was very clean , fresh and very well furnished. The bed I spelt in was was wonderful made me realize it was time for a new one when I returned. The kitchen had everything we needed . I've will return next year.
- Peter and Adrienne D. from Ashburn, Posted: 07/04/2015